Disclaimers
Unalone is a general-purpose AI wellbeing companion. It is not a medical, mental-health, or emergency service. This page collects the safety wording that governs your use of it — please read it in full.
Health & Fitness Disclaimer
General information only. All fitness, movement, nutrition, hydration, sleep, and lifestyle content is general educational information. It is not medical advice, physiotherapy, dietetics, nutrition counselling, or personal training, and is not tailored to your verified physical condition.
Inherent risks. Physical activity carries risks including muscle strain, joint injury, falls, cardiovascular events, dehydration, and aggravation of existing conditions. Dietary changes, fasting, and supplements carry risks including nutritional deficiency, interactions with medication, allergic reactions, and worsening of medical conditions and eating disorders.
Medical clearance required. Consult a qualified doctor before starting or changing any exercise, diet, fasting, or supplement routine if you: have or suspect any medical condition (heart, respiratory, metabolic, joint, or neurological); are pregnant, postpartum, or breastfeeding; have a disability or injury; take any medication; have allergies or intolerances; have or have had an eating disorder; have been inactive for an extended period; or have ever been advised to restrict activity. If you experience pain, dizziness, chest discomfort, breathlessness, or anything abnormal during activity, stop immediately and seek medical attention.
What we cannot do. We cannot independently verify your health history, fitness level, technique, environment, equipment, or physical suitability for any activity. We do not guarantee any fitness, weight, strength, appearance, or health outcome.
Eating disorders. The Service is not designed to support recovery from, and must not be used to manage, any eating disorder. If you are experiencing disordered eating, please seek help from a qualified medical or mental-health professional.
Assumption of risk. To the extent permitted by law, you voluntarily assume the risks of physical activity and dietary choices you make. This does not exclude liability that cannot be excluded under Indian law.
Mental-Wellbeing Disclaimer
Not therapy or counselling. Unalone provides general stress-management techniques, motivational content, and emotional-support conversation. It is not psychotherapy, counselling, psychological assessment, psychiatric care, or treatment of any kind, and is not provided by licensed mental-health professionals. No therapist–client relationship is created.
Appropriate uses: everyday stress, motivation, habit-building, general mood support, reflection prompts. Not appropriate: diagnosis or management of any mental-health condition (including depression, anxiety disorders, PTSD, bipolar disorder, psychosis, eating disorders, or substance-use disorders), crisis support, trauma processing, or medication decisions. If your distress is persistent, worsening, or interfering with daily life, consult a qualified mental-health professional.
Do not rely solely on the Service. Maintain relationships with trusted people and access professional care when needed. Responses are AI-generated and may miss context, misread tone, or respond inappropriately to sensitive disclosures. The Service cannot observe you, assess risk reliably, or provide continuity of clinical care. For crisis situations, see our Emergency Info page.
WhatsApp communications
Shared devices. Anyone with access to your phone or linked devices can read your conversations with the Service, which may include sensitive information you chose to share. Lost/stolen phone. If your phone or SIM is lost, stolen, or your number is recycled, others may access your conversations or receive our messages — notify us and secure your WhatsApp account immediately.
Notification previews. Message content may appear on your lock screen or smartwatch. Disable previews in your device settings if this matters to you. Delivery is not guaranteed. WhatsApp outages, network failures, device settings, or Meta policy actions may delay or prevent messages. Do not depend on timely delivery for anything important. Meta’s separate role. WhatsApp is provided by Meta under its own terms; Meta processes data about your WhatsApp use independently of us.
Third-party services
The Service depends on third-party services including WhatsApp (Meta), cloud hosting, AI model providers, payment gateways, and analytics tools. Their acts, omissions, and outages are outside our control.
Marketing claims
Nothing in our marketing constitutes a promise of any specific health, mental-health, fitness, weight, sleep, mood, productivity, or life outcome. Individual results vary. Testimonials, where used, reflect individual experience and are not typical results.